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Jeffrey A. Oakes
Chief Executive Officer

Jeffrey A. Oakes is the Chief Executive Officer of ChangePoint Integrated Health. Jeff joined ChangePoint in 2006 and has over 21 years of experience working in healthcare including 16 years of executive level experience.  Jeff completed a B.S. in Accounting and a Masters in Business Administration. He is a proven analytical and strategic leader with dedication to the best interest of clients, employees, and community. Prior to ChangePoint, he worked as Chief Financial Officers for both a Regional Behavioral Health Authority and a Residential Treatment Facility. Jeff enjoys traveling and spending time with his family.

Paulette Houston
Chief Financial Officer

Paulette Davis is the Finance Director for ChangePoint Integrated Health.  She has over 20 years of Accounting experience with an emphasis in Financial Analyst as well as several years as a Senior Auditor.  She has diverse accounting field experience to include private business ownership, power generation, communications, and logistics. Paulette completed a B.S. in Business and Accounting, a Masters in Accounting and is a CPA candidate.  She enjoys traveling, being outdoors and loves to camp and fish.  She’s spent many years coaching and playing volleyball and softball.  Paulette’s favorite activity is to spend time with her children, attend their sporting events, and cheer them on to be the best possible version of themselves

Gretchen Herndon
Holbrook/Winslow Program Administrator

Gretchen Herndon began her career with ChangePoint in 2014 as the Holbrook Outpatient Program Director.  Prior to joining our team, she worked as a clinician in Apache County and Yuma County.  She graduated with her Masters of Arts in Counseling from Northern Arizona University in 2007.  She is a Licensed Professional Counselor in the state of Arizona.  She originally moved to Arizona in 2001 from the state of Wyoming where she was born and raised. She enjoys craft activities and spending time with her family.

Darwin West
Snowflake Program Administrator

Darwin West is the Program Director for ChangePoint’s outpatient clinic in Snowflake.  He has worked for ChangePoint for nine years.  He received his B.S. degree from Brigham Young University, MS from Purdue University, and his Ph.D. from Kansas State University.  He has specialized in clinical supervision, trauma, and couple’s therapy.  He is licensed in the state of Arizona and certified as an Approved Supervisor by the American Association of Marriage and Family Therapy.

Jessica Reissner
Show Low Program Administrator

Kimberly Potter
Heber-Overgaard Program Administrator
Kimberly Potter is the Heber-Overgaard Program Administrator for ChangePoint Integrated Health. She started working with ChangePoint in 2019 as a Crisis Social Worker at our ChangePoint Psychiatric Hospital and then transitioned to the Show Low Outpatient site to complete her clinical supervision to become a Licensed Professional Counselor for the state of Arizona. Prior to joining the team, she worked as an Assertive Community Treatment (ACT) case manager in Maricopa County and then as a Clinician in Apache County. She has her MS in Professional Mental Health Counseling from Grand Canyon University and a BA in Psychology with a double minor in Sociology and Women’s Studies from The University of Tennessee. She moved to the White Mountains in 2017 where she enjoys crafting, playing with her dogs and spending time with her family.
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